Your privacy is not a small matter to us. This document transparently explains how 2j collects, uses, stores, and protects your personal data throughout your membership on our platform.
Before reading the full policy, here is a summary of 2j's key commitments to your privacy and personal data protection.
All data transmitted between your browser and 2j's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
2j has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes.
Every 2j member has the right to access, correct, or request deletion of their personal data at any time via account settings or by contacting support.
Members' personal data is stored on servers protected by strict access controls, monitored 24 hours a day, and regularly backed up to prevent data loss or breaches.
Your bank account, card, and digital wallet details are encrypted and never stored in plain text. We only retain secure tokens required for processing.
Should any security incident involving your data occur, 2j will notify affected members in a timely manner and take immediate action.
This Privacy Policy applies to all users of the 2j platform in https://2j.lv along with the official 2j mobile app. By using our platform, you confirm that you have read and understood this policy.
2j takes seriously our responsibility to the privacy of every individual who interacts with our platform. This Privacy Policy describes our practices in managing personal information — what we collect, why we need it, how we use it, and the rights you hold as a data subject.
This policy applies to all 2j service channels including the official website, mobile apps for Android and iOS, email communications, customer support live chat, and any other interaction between you and the 2j platform.
We comply with applicable data protection laws including Malaysia's Personal Data Protection Act 2010 (PDPA) and the licensing requirements of our international platform. In the event of a conflict between different language versions, the Bahasa Melayu version shall take precedence for users in Malaysia.
2j only collects data necessary to operate the platform safely and comply with legal requirements. The following are the main categories of data we collect:
We do not collect biometric data, health information, or any other sensitive data categories not directly related to the operation of our betting platform.
Every piece of data we collect is used for clear and lawful purposes. The following table outlines the data collected and its intended use:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity & KYC | Age & identity verification, AML compliance | 5 years after account closure |
| Contact Information | Communications, notifications, customer support | Throughout the active account period |
| Payment Data | Deposit & withdrawal processing | 7 years (legal requirement) |
| Gaming Activity | Game fairness, fraud detection, support | 3 years after session |
| Technical Data | Security, performance analytics, platform improvement | 12 rolling months |
| Support Communications | Historical reference, service quality assurance | 2 years after case closure |
2j processes your personal data on valid legal grounds under Malaysia's PDPA and applicable data protection frameworks. Depending on the type of processing, one of the following legal bases applies:
2j does not sell, rent, or disclose your personal data to third parties for their commercial purposes. Your data is shared only in limited situations and for legitimate purposes:
All third parties receiving 2j data are legally contracted to use it solely for the specified purposes and are prohibited from using it for any other purpose or disclosing it to other parties without 2j's written consent.
The 2j platform uses cookies and similar tracking technologies to ensure core platform functionality runs correctly, enhance the user experience, and analyze usage patterns for improvement purposes.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the 2j platform.
Your data security is 2j's highest priority. We implement multiple layers of technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your data is stored on servers located in licensed data centers that meet international security standards. Data retention periods are as stated in Section 3, after which data will be securely deleted or anonymized.
While we take all reasonable steps to protect your data, no digital security system can guarantee 100% absolute protection. We encourage you to also safeguard your account by using a strong password and not sharing your login credentials.
Under Malaysia's PDPA and the 2j privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This request will be processed within 14 working days.
You may request correction of inaccurate or incomplete data via your account settings or by contacting support.
In certain circumstances, you may request deletion of your data, subject to applicable legal retention requirements.
You may request that we restrict how we process your data in certain situations specified under applicable law.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes at any time, and we will stop immediately.
To exercise any of the above rights, contact the 2j support team via live chat or our support email. We will process your request within the timeframe required by law. For complex requests, we reserve the right to request additional information to verify your identity before fulfilling the request.
The 2j platform is intended exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. Should we discover that a minor's data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account.
If you are a parent or guardian and believe your underage child has registered on the 2j platform, please contact our support team immediately for follow-up action.
2j reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, operational requirements, or improvements to our privacy practices. Any material amendments will be communicated to members via their registered email or in-platform notification.
The latest effective date is always displayed at the top of this page. We encourage you to review this page periodically. Continued use of the 2j platform after any amendments take effect constitutes your acceptance of the updated policy.
Amendments involving material changes to your rights will be notified at least 14 days before taking effect, giving you sufficient time to review the changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 2j handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related inquiries within 5 working days. For formal complaints relating to data processing, you also have the right to lodge a complaint with the relevant data protection authority in your country.
Register your 2j account today and enjoy a safe gaming experience with the confidence that your personal data is protected to the highest standard.